Delivery Information

Shipping

Postage and Packaging costs are mostly based on the weight of order and will be calculated during the checkout process. You will be informed of the full cost before you are asked for payment.
We endevour to be as accurate as possible, but all weights and costs are estimates and subject to change.  For further information on shipping rates to your country, please see our prices for your location as shown in the following categories:

United Kingdom
European Union (EU)
Iceland, Norway or Switzerland and other non-EU countries
United States (USA) and Canada including APO/FPO
Australia, New Zealand, Hong Kong or Japan
Rest of the World

 
UK Shipping

Orders under 2kg are sent by Royal Mail 1st Class, Recorded or Next-Day Courier (When ordered before Midday, Mon-Thurs) depending on the value.
Royal Mail pick-up daily from our warehouse and this usually results in next-day delivery to the most of the UK for our 1st class mail.
Orders less than 200g (e.g. Insignia, t-shirts, buckles) - £2.00
Orders from 200g to 500g (e.g. caps, leather belts) - £3.00
Orders from 500g to 1kg (e.g. visor caps, jodphurs) - £4.00
Orders from 1kg to 1.5kg (e.g. most jackets, wool trousers) - £5.00
Orders from 1.5kg to 2kg (e.g. some wool tunics & helmets) - £6.00
 
Orders over 2kg are normally delivered next working day if ordered before midday, Mon-Thurs:
(if you give us a mobile phone number during checkout, you'll get a text message with a 1 hour delivery timeslot)
Orders from 2kg to 5kg (e.g. jack boots, great coats) - £8.00
Orders from 5kg to 10kg - £10.00
Orders over 10kg to 30kg - £15.00
Orders over 30kg to 50kg - £25.00
Orders over 50kg - £40.00
This courier delivery is not available to certain areas including, but not limited to, Scottish Highlands, Isle of Man, Isle of Wight and Northern Ireland.


EU Shipping

Eurozone:
Shipping to EU countries is by Airmail, Signed-For or an International Courier, depending on the weight and value of the order. Shipping to Europe normally takes 4 to 8 working days.
Orders less than 200g (e.g. insignia, t-shirts, buckles) - €3.95
Orders from 200g to 1kg (e.g. caps, jodphurs) - €6.95
Orders from 1kg to 2kg (e.g. most jackets, wool trousers) - €8.95
Orders over 2kg  - From €14.95

Non-Eurozone Countries:
Orders less than 200g (e.g. insignia, t-shirts, buckles) - £3.00
Orders from 200g to 1kg (e.g. caps, jodphurs) - £5.00
Orders from 1kg to 2kg (e.g. most jackets, wool trousers) - £7.50
Orders over 2kg  - From £12.00

Other European Shipping

Shipping to the following countries is by Royal Mail Airmail, International Signed-For or International Courier, depending on the weight and value of the order. Shipping to Europe usually takes 5 to 10 working days.
 
Switzerland
Orders less than 200g (e.g. Insignia, t-shirts, buckles) - £3.50
Orders from 200g to 500g (e.g. caps, leather belts) - £5.50
Orders from 500g to 1kg (e.g. visor caps, jodphurs) - £8.50
Orders from 1kg to 1.5kg (e.g. most jackets, wool trousers) - £12.00
Orders from 1.5kg to 2kg (e.g. wool tunics, helmets) - £15.00
Orders from 2kg to 5kg (e.g. jack boots, great coats) - £28.00
Orders from 5kg to 10kg - £35.00
Orders over 10kg - £50.00 to £100.00
 
Iceland, Norway
Orders less than 200g (e.g. Insignia, t-shirts, buckles) - £3.50
Orders from 200g to 500g (e.g. caps, leather belts) - £5.50
Orders from 500g to 1kg (e.g. visor caps, jodphurs) - £8.50
Orders from 1kg to 1.5kg (e.g. most jackets, wool trousers) - £12.00
Orders from 1.5kg to 2kg (e.g. wool tunics, helmets) - £15.00
Orders from 2kg to 3.5kg (e.g. jack boots, great coats) - £40.00
Orders from 3.5kg to 6kg - £55.00
Orders from 6kg to 10kg - £75.00
Orders over 10kg - £100.00 to £150.00
 
Belarus, Bosnia and Herzegovina, Serbia
Orders less than 200g (e.g. Insignia, t-shirts, buckles) - £8.50
Orders from 200g to 500g (e.g. caps, leather belts) - £10.50
Orders from 500g to 1kg (e.g. visor caps, jodphurs) - £13.50
Orders from 1kg to 1.5kg (e.g. most jackets, wool trousers) - £16.50
Orders from 1.5kg to 2kg (e.g. wool tunics, helmets) - £20.00
Orders from 2kg to 5kg (e.g. jack boots, great coats) - £40.00 to £50.00
Orders over 5kg - £75.00 to £150.00
 

USA and Canada including APO/FPO Shipping

Shipping to USA, Canada and APO/FPO addresses is by Royal Mail Airmail, International Signed-For or International Courier, depending on the weight and value of the order. Shipping to the USA or Canada usually takes 6 to 10 working days.

Orders less than 200g (e.g. t-shirts, buckles) - $4.00
Orders from 200g to 500g (e.g. caps, leather belts) - $6.00
Orders from 500g to 1kg (e.g. visor caps, jodphurs) -$9.00
Orders from 1kg to 2kg (e.g. wool tunics, helmets) - $12.00
Orders over 2kg - from $20.00
Please note, we cannot send parcels by Courier to an APO/FPO address so would need a different address for that service.

Australia, New Zealand, Hong Kong and Japan Shipping

Shipping to the following countries is by Royal Mail Airmail, International Signed-For or International Courier, depending on the weight and value of the order. Shipping usually takes 6 to 12 working days.

Orders less than 200g (e.g. t-shirts, buckles) - £3.50
Orders from 200g to 500g (e.g. caps, leather belts) - £5.50
Orders from 500g to 1kg (e.g. visor caps, jodphurs) - £9.00
Orders from 1kg to 1.5kg (e.g. most jackets, wool trousers) - £12.50
Orders from 1.5kg to 2kg (e.g. wool tunics, helmets) - £16.00
Orders from 2kg to 3kg (e.g. jack boots, great coats) - £25.00
Orders from 3kg to 5kg - £35.00
Orders from 5kg to 10kg - £60.00
Orders over 10kg - £100.00 to £200.00


Rest Of World Shipping

Shipping to the countries not listed above is by Royal Mail International Signed-For or International Courier, depending on the weight and value of the order. Shipping usually takes 6 to 12 working days.

Orders less than 200g (e.g. t-shirts, buckles) - £8.50
Orders from 200g to 500g (e.g. caps, leather belts) - £10.50
Orders from 500g to 1kg (e.g. visor caps, jodphurs) - £13.50
Orders from 1kg to 1.5kg (e.g. most jackets, wool trousers) - £16.50
Orders from 1.5kg to 2kg (e.g. wool tunics, helmets)  - £20.00
Orders from 2kg to 3kg (e.g. jack boots, great coats) - £40.00
Orders from 3kg to 5kg - £50.00
Orders from 5kg to 10kg - £75.00
Orders over 10kg - £100.00 to £150.00

Please note: All orders over 100kg may incur an additional charge.

Returns

To return or exchange an item please use our online Returns Form here. The order must return to us unused and undamaged, and in the original packaging if it comes in a presentation box or similar.

Oops! I ordered the wrong size!

We understand that with online shopping, especially for clothes, boots and hats that it’s sometimes necessary to return items.  We are happy to accept returns within 30 days of purchase, provided that the goods are returned unused in their undamaged original packaging. Don't worry, trying clothes on for size does not count as using them. 
For UK orders we will ship out exchanges for free, non-UK orders only have a small reshipping fee. Please note that overseas returns do not receive their original postage back as a refund unless the seller is at fault.

I just changed my mind.
No problem at all as long as it is in our 30 day return period, just let us know and we can advise the best course of action

You've sent me the wrong item!
We're not perfect! Occasionally we make mistakes, when we do we will quickly get this rectified for you. Please contact us so we can arrange return shipping.

Item appears to have been damaged in shipping!
Normally we would like these items returned so we can claim against the postal carrier. Do not worry, you will always get the item you ordered or your money back.