Please use this form to set up a return for an item if you wish to send it back. The items must return to us unused and undamaged, and in the original packaging if it comes in a presentation box or similar. Postage when returning an item is at the customer's expense, but postage for the replacement or exchange (if selected) will be covered by us. Please follow the following process:
- Step 1 - Fill out the form below and click submit. If you are asking for an exchange, please make sure you state the SKU and Size/Option you wish to receive as a replacement.
- Step 2 - You will be automatically sent a confirmation email. Print the PDF attached to this email and put it in the parcel with your item (this will help us to process your return much quicker for you). If you do not have a printer, please write the information from the email in block capitals and add the note to the parcel in its place.
- Step 3 - Send it to us using the returns address you will find in the email.